Privacy and Cookies

Updated 22 April 2012

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The information we collect

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: name, address, telephone number, email address, date of wedding and appointment date.

We do not share your information with outside parties except to the extent necessary to complete an order.

The Bridal Chest website utilises cookies, web server logs and statistical programs to collect information about how the site is used by our customers as a whole. Information gathered via these methods typically includes dates and times of visits, pages viewed and time spent browsing The Bridal Chest website.

A cookie is a small file, which contains letters and numbers, that is place on your computers hard disk. Cookies from The Bridal Chest will not harm your computer. Cookies used on our site allow us to distinguish you from other visitors on the website, which then helps us to implement improvements to provide you with a better user experience.

Google Analytics cookies

We use analytical cookies to help us improve user experience, which are set by Google. Google Analytics stores visitor information about pages that have be visited on our site, for how long the visitor was on each page, from where they came to where they are clicking. This helps us to improve the way our website works, for example the speed our website loads, how easy the website is to navigate and find what you are looking for. How good the overall experience was whilst viewing our website.

The information used within Google Analytics cannot identify who the visitor is. We do not allow Google to use or share our analytics data.

The cookies set by Google Analytics are:

_utma Identifying Unique Visitors Expires 2 years from set/update.

_utmb Determining Visitor Session Expires 30 minutes from set/update.

_utmc Determining Visitor Session Expiration is Not set.

_utmx Website Optimizer Expires 2 years from set/update.

_utmz Tracking Traffic Sources & Navigation Expires 6 months from set/update.

You can find out more about Google Analytics here http://www.google.com/analytics/learn/privacy.html

Session Cookies

We only gather personal information via our contact forms, which are used for completing the process for which you have asked, i.e. an appointment or information request. The cookies set from us here are call session cookies.

These cookies are required in order to enable this website to work properly. These cookies expire at the end of the session i.e. when you leave the website, the cookie expires and is no longer active and thus will not store any information from when you leave our site. The cookie will be deleted from your computer when you close your browser. The cookie set is call PHPSESSID

Session cookies information at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

You can find useful information about cookies at http://www.aboutcookies.org/

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

Or to the extent that we are required to do so by law:

in connection with any legal proceedings or prospective legal proceedings;

in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

to the purchaser or prospective purchaser of any business or asset which we are or are contemplating selling;

and to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

We may use the information we collect to notify you about important changes to the site, new events at The Bridal Chest and other specific offers that we feel you may find valuable.

Social buttons

On most of the sites pages you will see social buttons, Facebook, Twitter and Google +1, the purpose of these buttons is to share The Bridal Chest web pages with family and friends. Please be aware that to implement these buttons to connect to the relevant social network, there are scripts and cookies from these networks. You should see the policies for each of these social networks on their domain and the information they gather. We cannot be responsible for the content of external websites.

Our commitment to data security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How you can access or correct your information

You can access all your personally identifiable information that we collect online and maintain by sending us an email. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

How to contact us

Should you have other questions or concerns about the above, please contact us at The Bridal Chest, 28 Well Hall Road, Eltham, London SE9 6SF. Telephone: 020 8859 8822